Valutec respects your privacy and your right to control your personal data. We are transparent about the information we collect and why, and we are committed to protecting it in the most secure way possible.
In Valutec’s Privacy Policy, you will find information about what personal data we collect, why we collect it, how you can control your own data, and how to contact us. This Privacy Policy applies when you use apps, websites, and services provided by the Company. The Company is responsible for the processing of your personal data in accordance with applicable legislation.
What happens during your visit to our website:
- We track your web activity and may use it for marketing purposes.
- We collect personal data on specific occasions to enable customer communication.
- We process the personal data you provide by storing it in integrated systems.
- We save personal data in our systems for market analysis.
Personal data we collect
Valutec primarily collects information directly from you as a customer. Examples include your name, contact details such as mobile phone number and email address. The Company may also update your information from public registers, such as SPAR, if necessary for accurate record-keeping.
We register, or may register, your personal data in connection with:
- Signing up for a service offered on Valutec’s platforms.
- Submitting your email address or mobile number on our website.
- Contacting us via email, phone, our websites, or social media.
- Subscribing to our newsletters.
- Visiting our websites or app, including traffic data, location data, weblogs, IP address, device type, operating system, and browser type.
Collection with consent
When you fill out a consent form on our website (e.g. to subscribe to newsletters or register for training), you agree that your personal data (such as your name, phone number, and email address) may be used for marketing purposes related to the service in question.
We may also collect your IP address, geographic location, and interests in order to better tailor our marketing to you.
When you visit our website, you also consent to our use of cookies, both first- and third-party cookies, to track your online behavior and provide marketing based on your interests.
How we use collected information
Valutec processes personal data primarily for the purposes described below, as well as any additional purposes stated at the time of collection:
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To fulfill orders of services provided through the Company’s platforms.
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To provide high-quality customer service, such as managing inquiries, correcting incorrect information, or sending requested information like newsletters.
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To store and analyze service order data, serving as a basis for both general and targeted offers and marketing.
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To manage customer profiles, perform analyses, and conduct market research.
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For system administration and the generation of statistical data on user behavior and patterns, which is done on an aggregated level without identifying individuals.
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To analyze behavior on our websites and apps, in order to develop, deliver, and improve our products and services.
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To perform segmentation/profiling for the purpose of offering relevant, tailored services and offers.
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To send you information and marketing via SMS, email, apps, push notifications, or other digital channels when you have an active customer relationship with us.
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To contact you via app, SMS, email, or post about other offers, campaigns, or services we believe may be of interest to you (you can opt out of this marketing at any time).
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To provide you with relevant recommendations, offers, and tailored services based on your chosen services and interests.
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To improve our websites and apps by adapting the user experience to your device.
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To send important notifications about changes to our terms and policies.
Sharing information
We may share information with partners that process data on our behalf to provide our services, for example with analytics, distribution, or IT service providers. In all processing of personal data, high levels of security and confidentiality are maintained.
The Company only collaborates with partners that process personal data within the EU/EEA, or with companies that guarantee the same level of protection through mechanisms such as the EU–U.S. Privacy Shield agreement.
Cookies
When you use our website, personal data may be collected via cookies, subject to your consent. This may include information about your usage and visited pages, as well as technical details such as operating system, browser version, IP address, cookies, and unique identifiers. When visiting our websites or apps, various technologies may be used to recognize you and help us better understand our users. This can be done directly or through third-party technology. If you wish to be forgotten, you can clear cookies in your browser according to your browser’s instructions.
Legal basis, storage, and deletion of personal data
By providing your information to the Company, you consent to the collection and storage of your data related to purchased services, as well as the processing of your personal data for the stated purposes. The Company may process your data based on contractual obligations, legitimate interest, or consent. If legitimate interest is used as the legal basis, it will only be applied for the purposes described above.
Please note that you may withdraw your consent at any time by contacting us (see the section How to contact us).
Processing is carried out in accordance with applicable legislation, meaning personal data will not be stored longer than necessary for its intended purpose. The Company will retain your data for as long as you are a customer. For marketing purposes, no data older than three years is used. Certain information may be retained longer if required by other legislation, such as the Swedish Accounting Act. In all cases, high security and confidentiality are maintained.
Your rights and choices
You have rights regarding your personal data and you are able to influence your information and what is saved. The Company will, on its own or the customer's initiative, rectify data that is found to be incorrect. You can also at any time request that your data be deleted or that its use is limited by contacting us (for contact routes see the heading "How to contact us"). If you believe that we do not respect your rights, please contact the Company or you can contact the Data Protection Authority in your country, please find the right one here.
You may unsubscribe from marketing communications from us at any time by contacting us or using the unsubscribe function in our emails. Our customer service is always available to assist you if you wish to opt out of further communication.
Once a year, you may request a free record extract of the personal data registered about you by submitting a written request to Valutec.
Links to other websites
If our website contains links to third-party websites or materials published by third parties, these links are provided for informational purposes only. As the Company has no control over the content of such websites or materials, we are not responsible for their content or for any damages or losses that may arise from their use.
How to contact us
For further information about our data management or if you have any questions, please contact us:
Valutec
Box 709
SE-931 27 Skellefteå
Sweden
Phone: +46 910 879 50
Emailt: info@valutec.se
This privacy policy applies from 2018-05-04
